Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.ridgeropes.com and Ridge Ropes LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ridge Ropes LLC include www.ridgeropes.com and Ridge Ropes. The Ridge Ropes website is a Ecommerce store site. By using the Ridge Ropes website, you consent to the data practices described in this statement.   

Collection of your Personal Information 

In order to better provide you with products and services offered on our Site, Ridge Ropes may collect personally identifiable information, such as your: 

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ridge Ropes's public message boards, this information may be collected and used by others.   

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information  

Ridge Ropes collects and uses your personal information to operate its website(s) and deliver the services you have requested. Ridge Ropes may also use your personally identifiable information to inform you of other products or services available from Ridge Ropes and its affiliates. 

Sharing Information with Third Parties 

Ridge Ropes does not sell, rent or lease its customer lists to third parties. 

Ridge Ropes may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ridge Ropes, and they are required to maintain the confidentiality of your information. 

Ridge Ropes may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ridge Ropes or the site; (b) protect and defend the rights or property of Ridge Ropes; and/or (c) act under exigent circumstances to protect the personal safety of users of Ridge Ropes, or the public.   

Tracking User Behavior 

Ridge Ropes may keep track of the websites and pages our users visit within Ridge Ropes, in order to determine what Ridge Ropes services are the most popular. This data is used to deliver customized content and advertising within Ridge Ropes to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Ridge Ropes. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ridge Ropes website. 

Security of your Personal Information 

Ridge Ropes secures your personal information from unauthorized access, use, or disclosure. Ridge Ropes uses the following methods for this purpose: 

  • SSL Protocol  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Right to Deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen 

Ridge Ropes does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.   

E-mail Communications 

From time to time, Ridge Ropes may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from Ridge Ropes, you may opt out of such communications by contacting support@ridgeropes.com and requesting to be taken off the email list. 

Text Marketing Notifications, Terms, and Conditions

We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 5 a month. You acknowledge that consent is not a condition for any purchase.

Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.  

Changes to this Statement 

Ridge Ropes reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.  

Contact Information 

Ridge Ropes welcomes your questions or comments regarding this Statement of Privacy. If you believe that Ridge Ropes has not adhered to this Statement, please contact Ridge Ropes at:   

            Ridge Ropes LLC    

            Email Address:  support@ridgeropes.com

Effective as of November 18, 2020